Mopar® is the brand at Fiat Group Automobiles for aftersales service, customer care, genuine parts and accessories. Mopar® strives to deliver the best customer experience during the life span of your vehicle.
Mopar® takes care of your car from the moment it leaves the dealership by ensuring the highest quality service using cutting-edge technology, innovative products, quality and original spare parts.
Genuine parts by Mopar® are designed and engineered to maintain the performance, reliability, and comfort that your car had when it left our factory. Using only genuine Mopar® parts is the best way to get the greatest performance from your car throughout its life span.
Mopar® offers its customers a wide range of accessories, constantly updated and custom built for Jeep® vehicles.
They have been developed alongside the design of the vehicle to ensure a direct link between the vehicle and aftersales from the beginning. Click here
for the latest accessories from Mopar®.
Genuine Mopar accessories have the benefit of a 2 year warranty when installed by an approved Jeep® dealer. Please contact your local Jeep® dealer
for a fully fitted price.
Need information or assistance? Looking for a workshop or an authorised dealer? Want to know the promotions available?
You can call Jeep® for free from anywhere in Europe (standard network rates apply to calls from mobiles).
Telephone 00800 0426 5337 (00800 0IAMJEEP):
- - Press 1 for Roadside Assistance 24 hours a day, 365 days a year
- - Press 2 for Customer Relations Enquires
- - Press 9 for Jeep® International services
Lines are open Monday to Friday 9am to 6pm.
Customer Service I Am Jeep® provides:
- • Information about the models and services, the sales network and assist with reception of signals and providing the most appropriate solutions
- • Roadside assistance, 24-hour 24, 365 days a year to the demands of towing and dépannage in case of failure and accident
The service is accessible through the Toll Universal by major European countries - easily memorised by dialling "00 800 0 I AM JEEP" - through the application I Am Jeep® Mobile, available for free from the Apple Store and Google Play, or clicking on the "Contact Us ".
Every vehicle requires regular / scheduled maintenance. Therefore, we have developed a maintenance plan to safeguard your vehicle’s working performance and efficiency.
Following this plan helps to optimise the performance and fuel consumption of your vehicle during its life span and ensures that your vehicles complies with the latest emissions and environmental regulations.
Warranty on motor
With the purchase of your new vehicle this will include a warranty of 36 months. This comprises of a 24 months unlimited mileage warranty with a further 12 months limited to 100,000 Kilometers from the date of registration.
The warranty provides coverage to the vehicle against manufacturing defects that will be resolved free of charge and with the use of original spare parts or remanufactured Mopar.
Warranty repairs will be performed by the Dealership Jeep ® and include:
- • the repair or replacement of the faulty part
- • labor for the performance of replacement or repair
- • the supply of consumables needed to perform warranty repairs
During the warranty on the motor, you can reap the benefits of roadside assistance.
Guarantee on paintwork
Your vehicle is guaranteed against defects in factory paint for a period of 24 months from the date of delivery.
The Guarantee is the total or part of the car to the extent necessary to eliminate the anomaly discovered according to the standard conditions of the manufacturer.
Your vehicle is guaranteed against perforation due to corrosion.
This warranty covers the cost of all parts and labor necessary to repair or replacement of any metal panel that may suffer perforation caused by rust or other corrosion. If the perforation occurs for different causes corrosion, this warranty does not apply. Are not covered or cosmetic corrosion resulting from, for example, by screening of crushed stone or scratches.
This guarantee you apply two time limits, as of the date of delivery of the car:
- • for sheet metal exterior body (those painted and visible from the outside of the vehicle) the time limit is 7 years, unlimited distance
- • for other sheet metal, the time limit is 24 months, regardless of distance
Your vehicle is covered by the following range of services from Jeep® Assistance in Ireland or Europe.
Recovery or Roadside and Home Assistance
Recovery of your vehicle to the dealership which sold the Vehicle (to a maximum of 50 km) or to the nearest JEEP Dealership, should Roadside or Home Assistance prove unsuccessful.
Journey continuation or return home
Continuation of your journey or return home via the following methods should you breakdown more than 50 Kilometers from home:
Pick-up & go
This service is available for Jeep® Grand Cherokee only.
- • First class rail
- • Plane (economy class) if the distance to be travelled exceeds 400 Kilometers
- • A temporary replacement vehicle
- • Arrangement of a temporary replacement vehicle for 4 working days should your vehicle be recovered to an Authorised Jeep® Dealer
4* Bed & Breakfast accommodation up to a maximum of 5 nights should you breakdown more than 50 Kilometers from home
Unrepaired Vehicle Recovery
Where repairs cannot be carried out within 5 days repatriation to the Jeep® Dealer nearest to your home address or place of residence in the Republic of Ireland
Assistance telephone numbers.
Your Jeep® Assistance booklet has a full description the service benefits.
For assistance 24 hours a day, simply call Jeep®Assistance on 00800 0426 5337 or alternatively call the Irish freephone number 1800 342 800